Terms & Conditions
The following form of Terms and Conditions is on the basis of the contractual relationship between Diverse China and its consumers. This website offers you, all types of consumers, including but not limited to private consumers, travel agencies, any company, cooperates, cooperation etc. Having read these Terms and Conditions, and accepted them, any receipt of deposit and/or final payment of consumers of Diverse China will indicate that you share the agreement to these Terms and Conditions.
It includes seven portions:
Alteration of Itinerary
I. Trip Cost
All Diverse China trips are fully serviced. Normally the trip cost includes domestic flights, hotels, meals, city transportation, sightseeing, tour guide service, travel agent arrangement service charge. All the tour costs are in U.S. dollars. These rates are subject to change without prior notice.
Anyway, dues to the demands of variety from different clients, please check the WTHAT'S INCLUDED of each trip. And the WHAT'S INCLUDED is the first referred term prior to the normal as followed:
All land transportation. With air-conditioned vehicles with and experienced driver.
Air transportation. All domestic air transport with Economy Class, with airport tax and fuel tax.
Accommodation. Based on 2 persons sharing one standard twin bed room. If one client requests a single twin room, the single room supplement will be charged.
All the meals as mentioned in the itinerary. "B" for American breakfast. It will be Chinese breakfast instead when hotels have no American breakfast. "L" for Chinese lunch and "D" for dinner are offered at the restaurants outside hotels.
All Guide service. Tour leader service as required. The guides would be different on each destination.
Insurance. Travel Agencies' Liability Insurance with the tour inside China. It is not the accidental travel insurance, we highly recommend you purchase a comprehensive travel insurance plan in your country to protect you and your travel investment.
If trip includes Yangtze cruise, the price quoted includes standard cabin accommodations (based on 2 persons sharing one standard twin cabin), all the meals on the boat, as well as the land-excursion. All the land excursions are in groups escorted by ship guide; no private tours. The private guide will not accompany you on the cruise.
If trip covers Tibet, the Tibet travel permit application fee will be included.
The price also includes Chinese government taxes and the city construction fees.
Cooks and porters in camping/hiking trips
International airfare or domestic/train charge of arrival and departure
Airport tax and fuel tax on international flights, as well as the flight departure to Hong Kong and Macau.
Passport & visa fees
Meals & service & meals not mentioned in the itinerary.
Gratuities or tipping to trip leaders or guides, drivers, cook or other logistic crew.
Any personal expenses such as excess luggage fees, laundry, postage, communications and beverages.
Excursions other than those specified in trips.
Diverse China exchange rate: us$ 1.0 = RMB 6.30 and subjected to change according to the currency exchange floating.
30% of total cost as the deposit is required at the time of confirmation of the reservation.
Balance, normally 70% of the total trip payment is due 15 days before your departure date of your China trip. If your payment is not received by the due date, the reservation will be subject to cancellation without notice. If a booking is made within 15 days of the departure date, full payments are due once you confirm the tour.
Reservations made less than two weeks prior to departure will incur a Rush Fee of USD50.
Any changes caused by consumers after reservation are confirmed will incur a Change Fare of USD 50+ whatever the airlines, hotels, cruise line penalties cause.
Once Diverse China and consumers reach the agreement of payment, Diverse China will send an invoice on internet to consumers. The payment methods are as followed:
Visa or Master Card
Cash payment, travelers' check and company check is applicable upon special request, like for those who live in China, but personal checks cannot be accepted.
We will send you the detailed payment methods when consumers book any of our trips.
Diverse China converts Chinese RMB to US Dollars at a rate of RMB 6.30= US$1 for our quotations but must charge your credit card in Chinese currency (RMB). Banks and Credit Card companies may use rate that are less favorable to you than our rate.
III. Cancellation Policy
Any cancellation with valid reasons, Diverse China will refund any payment which made to us within 15 days of our receipt of consumer's cancellation request. In order to protect the rights of our consumers, only written cancellation of fax, mails or emails are accepted. Phone calls, verbal cancellations are not accepted.
The cancellation fee will be calculated as follows:
If cancellation made Cancellation fees will be:
30 days and up prior to departure USD100 per person + actual cost
30 to 14 days prior to departure USD200 per person + actual cost
14 to 7 days prior to departure 50% of the full payment
7 days within departure date 100% of the full payment
No-show travelers 100% of the full payment
Less than 30 days prior to departure of Yangtze Cruise 100% of the full payment
Once the trip starts to commenced, we are unable to refund any amount for unused services due to your early departure, late arrival, or missed days on tours.
In order to reduce the cost of consumers, Diverse China can postpone the consuming of the trip service fee without any cancellation penalty if clients keep the corresponding travel professional informed as early as 15 days.
IV. Alteration of Itinerary
Any Alteration or modification of any trip before Diverse China send out the confirmation to consumers over 30 days prior to departure date are processed free of charge.
Any Alteration or modification after the pay date of deposit will attract a fee of USD 25 per person per request, in addition to any all other fees or charges imposed by third parties such as airlines, hotels, cruises.
In the meantime, Diverse China reserves the right to modify or revise the trip itinerary on condition of events beyond our control like schedule of flights, boats or ships, trains are adjusted by corresponding third parties, or any events beyond our control. If the confirmed tour has to be changed only due to the guest's own wishes during the tour, the guest is required to pay for the corresponding additional cost.
V. Travel Documentation
Each consumer must be in possession of a valid passport and necessary visas or permits at the commencement of travel. All such documentation is the sole responsibility of the consumer. Your travel advisor may assist you in applying for the necessary travel documentation upon request. Diverse China accepts no responsibility or liability whatsoever for the failure of clients to obtain appropriate documentation.
VI. Health Requirements
Consumers should take into account all international travel risks and familiarize themselves with health requirements applicable to the areas they intend to visit. The consumer is solely responsible for checking the safety and security conditions, vaccination, and other health requirements of governments in countries visited or transited. Travelers to Tibet are required to provide a doctor's certificate stating that the he/she is fit to travel and his/her blood pressure and heart condition are normal. This is a necessary requirement because of the possible effects that the very high altitude may have on certain people.